Privacy Policy
Last updated: 13 July 2026
Atlas AI Solutions ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage our services, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
1. Information We Collect
We may collect the following categories of personal data:
- Contact information — name, email address, phone number, and company details you provide when contacting us or engaging our services.
- Project information — details you share with us for the purpose of scoping, delivering, or supporting a project.
- Technical data — IP address, browser type, and usage information collected automatically via standard web analytics.
- Payment information — where you make a payment, transactions are processed by our third-party payment provider; we do not store your full card or bank details.
2. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide our services;
- Process payments and issue invoices or receipts;
- Communicate with you about your project or engagement;
- Improve our website and services;
- Comply with legal and regulatory obligations.
3. Disclosure of Information
We do not sell your personal data. We may share it only with trusted third-party service providers (such as payment processors, hosting, and analytics providers) strictly to the extent necessary to deliver our services, or where required by law.
4. Payment Processing
Payments are handled by third-party payment gateways. When you make a payment, your card or banking details are collected and processed directly by the payment provider under their own security standards and privacy terms. We receive only limited transaction confirmation data.
5. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, but we work to protect your information to a commercially reasonable standard.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.
7. Your Rights
Under the PDPA, you have the right to access and correct your personal data, and to withdraw consent to its processing. To exercise these rights, contact us at [email protected].
8. Cookies
Our website may use essential and analytics cookies to understand how visitors use the site. You can disable cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with its effective date.
10. Contact Us
Atlas AI Solutions
Email: [email protected]
SSM Registration No.: 202603183233 (SA0655607-X)